Shipping Policy

Thank you for shopping with Fabcart Supply. We are committed to delivering your garments and products in a timely and reliable manner. Please review our shipping policy below for important information regarding order processing, shipping methods, and delivery timelines.

1. Order Processing

• All orders are processed within 1–3 business days (excluding weekends and holidays).
• Orders placed after business hours or on weekends will be processed on the next business day.
• During peak seasons or promotional periods, processing times may be slightly extended.

2. Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

• Standard Shipping: 5–10 business days
• Expedited Shipping: 2–5 business days
• Express Shipping: 1–2 business days

Delivery times are estimates and may vary depending on carrier delays or unforeseen circumstances.

3. Shipping Locations

We currently ship only within India.

At this time, we do not offer international shipping.

4. International Shipping

We do not process or ship international orders at this time.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment status.

6. Shipping Delays

While we strive to ensure timely delivery, FABC Art Supply is not responsible for delays caused by:

• Shipping carriers
• Weather conditions
• Customs processing (for international orders)
• Incorrect or incomplete shipping addresses provided by customers

7. Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.

8. Lost or Damaged Packages

If your order is lost or arrives damaged:

• Contact us within 7 days of delivery.
• Provide your order number and supporting photos (if applicable). We will work with the shipping carrier to resolve the issue promptly.

Return & Refund Policy

Effective Date: [Insert Date]

Thank you for shopping with FABC Art Supply. We want you to be satisfied with your purchase. If you are not completely happy, please review our return and refund policy below.

1. Returns

• We accept returns within 7 days of delivery.
• To be eligible for a return, items must be:
  • Unused and unworn
  • In original condition
  • In original packaging with tags (if applicable)

Items that do not meet these conditions may not be accepted.

2. Non-Returnable Items

The following items cannot be returned:

• Items marked as final sale
• Used or worn garments
• Customized or personalized products

3. Return Process

To initiate a return:

1. Contact us at info@fabcartsupply.com with your order number.
2. Provide details and photos (if applicable).
3. Once approved, we will provide return instructions.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

4. Refunds

• Once we receive and inspect your return, we will notify you of the approval or rejection.
• If approved, refunds will be processed to your original payment method within 5–10 business days.

5. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us.

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item:

• Contact us within 48 hours of delivery
• Provide photos as proof

We will arrange a replacement or refund at no additional cost.

7. Late or Missing Refunds

If you have not received your refund:

• Check your bank account again
• Contact your payment provider
• Then contact us at info@fabcartsupply.com

8. Contact Us

If you have any questions about returns or refunds, please contact us:

• Email: info@fabcartsupply.com

Yes

Yes

Orders can only be canceled or modified before they are shipped. Once dispatched, changes cannot be made.

Refunds are processed after the returned item is received and inspected. Once approved, the refund amount is credited to the original payment method within 5–7 business days. If the payment was made via UPI, debit card, credit card, or net banking, the refund will reflect in the respective account used for payment.

Yes, you can cancel your order befor ship. if you cancel the order go to my Order section.

Yes, a digital invoice is automatically generated and sent to the registered email address after successful payment.